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How to get help for the xPack Project

Quick tips​

The xPack Project consists of multiple individual projects, each hosted on its own GitHub repository. Therefore, the best way to get answers quickly is to use the GitHub Discussions pages for the specific project you're interested in.

Web pages issues​

If you find any issues in the content of these pages (such as typos or incorrect phrasing) or have suggestions for improving the documentation, please share them through the GitHub Discussions pages. Use the top-level GitHub Discussions page for issues related to the main xPack Project site, or the individual project’s GitHub Discussions pages for specific projects.

Check documentation​

As usual, before asking anything, it is a good idea to check the project documentation.

Preliminary checks​

Before posting any questions or providing feedback, check if the subject was not already addressed.

  • check the FAQ for similar problems
  • check the GitHub Discussions for similar topics
  • check the GitHub Issues tracker and the GitHub Pull Requests for similar problems.

Ask questions in GitHub Discussions​

If you still could not find a solution, if you have interesting use cases, if you have custom configurations, and generally if you have any experience that you want to share with others, use the top-level GitHub Discussions page for questions related to the top xPack Project. For specific projects, use the individual project's GitHub Discussions pages. Enter a New discussion; use the Q&A category for questions, Ideas for suggestions and General for everything else.

Stack Overflow​

For community help, you can also use Stack Overflow. Tag your questions with xpack.

tip

Please be aware that there is another tag elastic-x-pack for a different project, and some of their questions are tagged with xpack too.

The Discord channel​

For live discusssions among members, join the xPack Community on Discord.

Currently, there are three channels available:

  • #xpm
  • #xcdl
  • #xpack-dev-tools
  • #general

These channels are open for free discussions on their respective topics.

However, for support, please use GitHub Discussions whenever possible.

X/Twitter​

New releases and other announcements are posted on X/Twitter.

Follow the hashtag #xpack_project for the latest updates.

Use of private e-mail​

Please, please, please!

Do not use private e-mail for support, use the GitHub Discussions pages.

Sending private messages will be automatically replied with a short message including a link to this page. The reason for this rude behaviour is simply an attempt to use the time more efficiently; since discussions are archived, other people having similar problems might benefit from the answers.