How to get help for the xPack Logger
Quick links
The quick answer is to use the GitHub Discussions pages.
Check documentation
As usual, before asking anything, it is a good idea to check the project documentation.
Preliminary checks
Before posting any questions or providing feedback, check if the subject was not already addressed.
- check the FAQ for similar problems
- check the GitHub Discussions for similar topics
- check the GitHub Issues tracker and the GitHub Pull requests for similar problems.
Ask questions in GitHub Discussions
If you still could not find a solution, if you have interesting use cases, if you have custom configurations, and generally if you have any experience that you want to share with others, use the GitHub Discussions pages, and enter a New discussion; use the Q&A category for questions, Ideas for suggestions and General for anything else.
Register a new support ticket only if necessary
If you are convinced that you identified a bug or if want to contribute code to enhance the xPack Logger project, register a New Issue in the GitHub Issues tracker.
Do not use the GitHub Issues tracker for questions and support, use the GitHub Discussions pages.
Use of private e-mail
Do not use private e-mail for support, use the GitHub Discussions pages.
Sending private messages will be automatically replied with a short message including a link to this page. The reason for this rude behaviour is simply an attempt to use the time more efficiently; since discussions are archived, other people having similar problems might benefit from the answers.