The quick answer is to use the xPack forums; please select the correct forum.

Check the documentation

Read carefully the xpm documentation.

Check the FAQ

Check the FAQ for similar problems.

Check the xPack forums

Check the xPack forums for discussions on similar problems.

Check the GitHub issues

Check the GitHub Issues tracker for similar problems.

Ask questions in the forums

If you still could not find a solution, if you have interesting use cases, if you have custom configurations, and generally if you have any experience that you want to share with others, use the xPack forums, and enter a New Topic in the xpm section.

Register a new support ticket only if necessary

If you are convinced that you identified a bug in xpm (if you have doubts, use the forum), or you have a pertinent suggestion how to enhance xpm, register a New Issue in the the GitHub Issues tracker.

Use of private e-mail

Sending private messages will be automatically replied with a link to this page. The reason for this rude behaviour is simply an attempt to use the time more efficiently; since forum posts are archived, other people having similar problems might benefit from the answers.


Comments on the content of this page that might be useful for other readers are welcomed here. For question and general support, please use the project forums.